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Accessibility Statement

Our commitment to inclusive design

BSTR is committed to ensuring digital accessibility for all users, including people with disabilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards to our platform.

Our Commitment

We believe that everyone should have equal access to discover events, purchase tickets, and participate in their communities. Our goal is to make BSTR accessible to the widest possible audience, regardless of ability or technology.

Accessibility Features

We have implemented the following accessibility features on our platform:

Semantic HTML structure for screen reader compatibility
Keyboard navigation support throughout the platform
High contrast color schemes for readability
Alt text for images and icons
ARIA labels for interactive elements
Responsive design for various devices and screen sizes
Focus indicators for keyboard navigation
Skip navigation links for main content access

Conformance Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including:

  • Visual impairments
  • Hearing impairments
  • Motor impairments
  • Cognitive limitations

Assistive Technology Compatibility

Our platform is designed to be compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Screen magnification software
  • Voice recognition software
  • Keyboard-only navigation

Known Limitations

While we strive for comprehensive accessibility, some content may have limitations:

  • Third-party content embedded on event pages may not meet all accessibility standards
  • Some older PDF documents may not be fully accessible
  • Live video content may not always have real-time captions

We are actively working to address these limitations and improve accessibility across all content.

Event Accessibility

We encourage event organizers to provide accessibility information for their events, including:

  • Wheelchair accessibility
  • Sign language interpretation
  • Audio description services
  • Quiet rooms or sensory-friendly options
  • Service animal policies

Continuous Improvement

We regularly audit our platform for accessibility issues and implement improvements based on:

  • Automated accessibility testing
  • Manual testing with assistive technologies
  • User feedback and testing sessions
  • Industry best practices and guidelines updates

Feedback and Contact

We welcome your feedback on the accessibility of BSTR. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

When contacting us, please include:

  • A description of the accessibility issue
  • The web page address (URL) where you encountered the issue
  • Your contact information
  • The assistive technology you are using (if applicable)

Enforcement

If you are not satisfied with our response to your accessibility concern, you may escalate the matter to the appropriate regulatory authority in your jurisdiction.

This accessibility statement was last updated in January 2026.