Terms of Service
Last updated: January 2026
Welcome to BSTR. By accessing or using our platform, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By creating an account, purchasing tickets, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our platform.
2. Description of Services
BSTR provides an online platform for event organizers to create, promote, and sell tickets to events, and for attendees to discover and purchase tickets to those events. Our services include:
- Event creation and management tools
- Ticket sales and payment processing
- Attendee registration and check-in
- Event discovery and promotion
- Communication tools between organizers and attendees
3. User Accounts
To access certain features of our platform, you must create an account. You are responsible for:
- Providing accurate and complete information
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
4. Event Organizers
If you use our platform to organize events, you agree to:
- Provide accurate event information
- Honor all ticket purchases and refund policies
- Comply with all applicable laws and regulations
- Not engage in fraudulent or deceptive practices
- Maintain appropriate insurance and permits for your events
5. Ticket Purchases
When purchasing tickets through our platform:
- All sales are subject to the event organizer's refund policy
- Tickets are for personal use and may not be resold above face value
- We reserve the right to cancel orders suspected of fraud
- Service fees are non-refundable unless otherwise stated
6. Payment Processing
All payments are processed through our secure payment partner, Shopify. By making a purchase, you agree to their terms of service and privacy policy. We do not store complete credit card information on our servers.
7. Prohibited Conduct
You agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Post false, misleading, or fraudulent content
- Attempt to circumvent our security measures
- Use our platform for unauthorized commercial purposes
- Harass, abuse, or harm other users
8. Intellectual Property
All content on our platform, including logos, designs, and software, is owned by BSTR or our licensors and is protected by intellectual property laws. You may not copy, modify, or distribute our content without express written permission.
9. Limitation of Liability
To the maximum extent permitted by law, BSTR shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform. Our total liability shall not exceed the amount you paid to us in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless BSTR, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our platform or violation of these terms.
11. Modifications to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or prominent notice on our platform. Continued use of our services after such changes constitutes acceptance of the modified terms.
12. Termination
We may terminate or suspend your account at any time for violation of these terms or for any other reason at our sole discretion. Upon termination, your right to use our platform will immediately cease.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
14. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: legal@bstr.gg
